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The Phone Call

2013· 21 min★ 7.3

From RSA Films

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Where to watch

Not available to stream in US

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Synopsis

Heather is a shy lady who works in a helpline call centre. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever.

Themes

Cast & crew

Directed by Mat Kirkby

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Trailers

Images · 5

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Reviews · from TMDB members

CinemaSerf★ 7/10Mar 21, 2024

This is a really quite poignant glimpse at just how tough it can be when you are on the end of a phone trying to help someone in the depths of despair. Sally Hawkins is "Heather" who comes to volunteer one evening at a crisis helpline and receives a call from "Stan". The immediately recognisable sound of Jim Broadbent's emotional voice now tells her of his predicament, and pretty swiftly she is not only trying to console and comfort him, but also to try to glean some informat… Read more

ion about his identity so she can perhaps offer more practical help. She thinks she remembers a call he made before, you see - but he denies that. Hawkins offers a masterly understated performance here, gently feeling her way through a traumatic conversation that she - and we - sense might not end well. It's gently scored and effectively illustrates just how profoundly a sense of loneliness and pointlessness can affect even the most robust of people. It's well worth a watch this.